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Microphones.com Produced and Managed by New World Creations
New World Creations produces and manages MICROPHONES.com which is a premiere reseller of microphones, digital recorders and voice recognition products since 1998. We saw that there was an overwhelming demand from individuals and businesses that had unique problems and in many cases required a variety of microphones to fit their specific needs , they also needed experts to help them resolve these issues. We made it our goal to solve their issues by provide them with the most advanced technological hardware and software solutions. Whether it be for speech recognition accuracy and comfort, call center computer integration, internet telephones or accessibility, we can provide you with the right solution.

We provide expertise in Computer Audio, Pro Audio, Voice Recognition, Transcription, Language Translation, Telephone Systems, Surveillance, PA Systems and more. We also custom build microphone solutions and offer software customization and development. We pride ourselves on high-quality products and offer great customer service and online resources to help you find the perfect solution. For more than a decade, we've been partners with leading manufacturers such as Nuance (formerly Dragon Systems), Philips, Shure, VXI, Andrea Electronics and others.

Our web site, WWW.MICROPHONES.COM, is one of the largest resource for microphones and information on the Internet, and we are committed to continuously providing as much information as possible about this exciting, high-growth industry to help you with your purchase. We hope you find what you are looking for at MICROPHONES.com, if you don't, just give us a call at 888.501.0123.

Our policies and general information is listed below to help you. Take a look, and see why we think you should make WWW.MICROPHONES.COM your one stop shop for computer microphone products and accessories.
New World Creations Policies & Info
Quick Link: Products - Support - Pricing - Product Availability - Refunds/Returns - Payment - Shipping - Overseas - Contact - Home
Products We Offer

We offer many microphones. Hundreds of styles & variations with over a dozen of Manufacturers. We do this in order to satisfy the needs of all customers, regardless of their application, comfort preference and budget. Our product line consists of products from major microphone manufacturers including Andrea Electronics, Emkay, GN-Netcom, Philips, Plantronics, Shure, Telex, VXI Parrott and more. Also, look out for our digital transcription systems.

Our Support
The best way to reach tech support is via e-mail to support. We do suggest our users look at our online forums, 99% of questions are answered here.
Pricing

For all prices and products, we reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. New World Creations is not responsible for manufacturer price changes which may occur at any time without notice. Hence, despite our best efforts, a small number of the items in our online or printed catalog may have new prices. Rest assured, we always verify prices as part of our shipping procedures.
· If an item's correct price is more than $5.00 higher than our stated price, we contact you via E-Mail or Telephone for instructions before shipping (again, we contact you only if the price is more than $5.00 than our the originally stated price).

Product Availability

Availability information for the products and services in our catalog and/or our web sites, may sometimes be listed on each item's detail page. Beyond what we may say on that page, we cannot be more specific about availability unless you contact us. After we have received your order, we will inform you by E-Mail, or telephone if any items in your order changes in price or prove to be unavailable or are on backorder.

Refunds & Returns
All exact exchanges or credit for product(s) purchased from New World Creations must meet following guidelines:

1. Items must be returned within 30 days from original shipment date.

2. Valid NWC return authorization number (RA #) must accompany ALL returns.
(You can fill out an online RA request form.)

3. Complete and return this form -Click here to print out a return form.

4. It is the responsibility of the customer to repackage all returning product(s) into its original manufacture's packaging. The product(s) contents and packaging must not be torn, ripped or damaged in any way. Receipt of the product(s) in poor condition will render the product(s) un returnable and will be returned back to to the customer or an additional restocking fee of 20% will be applied.

5. Safely pack the original manufacturer's package into an outer shipping carton(s) and label the shipment with the following return address, along with the RA Number granted by our Return Center.
(Please do not write on the manufacturer's packaging, manuals or literature. Failure to do so will render the return non-sellable)

New World Creations
13833 Wellington Trace
Suite E4 454
Wellington, Florida 33414
Attn.: Returns Center / RAXXXXX

Please note: There is a 20% restocking fee for all returned items. Shipping charges and other miscellaneous fees originally charged are non refundable. If you encounter a defect with the product, you may exchange it and send it to our office within 30 days. Beyond the 30-day warranty, repairs must be directed to the manufacturer and shipping may apply. Unopened product may be returned and subject to a 15% restocking fee less shipping. Shipping carriers may change their schedules during holidays, therefore all policies are subject to change on the day prior to and after holidays. Please call for further details.
Payment Options

We accept Visa, Mastercard, Amex, Discover, COD and Checks. Purchase Orders are accepted by Government Agencies, State Agencies, all Educational Institutions, Hospitals and Fortune 1000 companies.

Shipping
We have items in stock most of the time. All orders must be received by 3:00 PM EST to be shipped that business day. Orders received after 3:00 PM EST will be shipped the next business day, subject to product availability. We offer standard UPS ground and Express services.
Shipping Method:
Shipping Time: Deliver time in business days (weekdays)*
Regular Ground
3 - 7 Business Days
3 Day Economy
3 Business Days
2nd Day Air
2 Business Days
Priority Overnight
Next Day
Standard Overnight
1 Business Day
International Priority
(charges do not include duties and taxes)
Generally within 3 - 5 Business Days, depending on Customs
International Economy
(charges do not include duties and taxes)
Generally within 7 - 10 Business Days, depending on Customs
* Business Days do not include Saturday, Sunday or United States federal holidays.
Overseas Sales

Overseas orders are accepted. However, you must give valid e-mail addresses, credit card billing information & telephone numbers prior to any product being shipped. We will make every attempt to verify your information, in the event that we can not, we will need further information such as a copy of a bill with your name and address. You can either e-mail the information to customer service or fax to 561-798-0610.

Contacting Us

Telephone: (toll free) 1.888.501.0123 - 561.798.0331
Fax: 561.798.0610
E-mail: Email contact page